Verified Is Not the Same as Good

The situation

A supplier records every production step and delivery in an attested log your platform can verify, and every record checks out. Your quality team confirms the parts are within specification. Yet field complaints about one component have doubled in four months. The supplier asks you to state publicly that its process is 'verified on your platform' and offers a 6% price cut if you do. Your marketing team likes the idea.

Your decision

What, if anything, do you agree to say publicly, and what do you do about the complaints?

Make your decision & compare with TRU

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Source context

It does not replace judgment. It gives judgment something to work with that does not depend on the assertions of the party being judged.

Vanguard Leadership, Volume 2 · vl2-021, The Trust Architecture (vl2-021.c001)

Proof-of-workflows (logs, attestations) reduce disputes and audit costs.

We Are Entering the NEO Era (article) · canon: We Are Entering the NEO Era, '2025 → 2030: A Short Forecast'

How would you make your case?

1. State your decision.
2. Explain your rationale in up to 250 words.
3. Identify the evidence and sources you would use.
4. Say what would change your mind within 90 days.
5. Explain what you would not do, and why.

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