Service Operations Management, Healthcare Management, Data Analytics
Dimitrios (Dimitris) Andritsos is an associate professor of Information Systems and Operations Management at HEC Paris. He holds a Ph.D. in Management from the UCLA Anderson School of Management, a Masters degree in Supply Chain Management from the Massachusetts Institute of Technology and a Masters degree in Industrial Engineering from Purdue University. His research relies on data-analytic techniques to explore two broad themes: i) The operational implications of health policy design and ii) How process design can be a driver for efficiency and innovation in healthcare delivery. Dimitris has published his work in leading management journals and has received recognition at various academic conferences abroad. He regularly collaborates with academic medical centers in Europe and the US on improving the efficiency of different aspects of care delivery. Prior to receiving his Ph.D., Dimitris worked as a consultant in supply-chain redesign projects in the telecommunications and specialty chemicals industries. He teaches various courses on services and operations management at the pre-experience, full-time MBA and executive MBA levels.
“The module of Operations Management held by Mr. Andritsos impressed me due his experience and knowledge. We were able to learn how to analyze an organization with complex processes, how to deal with numerous issues that might appear and how to look for the most efficient solution for the business.” Hrvoje Herman, Proposition Manager at Hrvatski Telekom