First-Party Data: The Key to Business Success - COTRUGLI
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The Digital Decade: The Power of Artificial Intelligence in Marketing and the (Proprietary) Data as the New Currency

Why Building Your Own First-Party Data Lake Is the Smartest Move in Modern Marketing

In today’s fast-moving, hyperconnected digital landscape, data is the new currency. It drives business decisions, enhances customer engagement, and secures competitive advantage. Among various data types, first-party data—information collected directly from your audience—is rapidly becoming a company’s most powerful marketing asset.

Stored in proprietary data warehouses, this type of data unlocks new levels of personalization, smarter targeting, and higher ROI—especially when combined with artificial intelligence (AI). As we move toward a cookie-free future, where the use of third-party data will be heavily restricted, building and owning your own data ecosystem is no longer optional—it’s a necessity.


Understanding Data Types in Marketing

Before diving deeper, let’s break down the three primary types of data used in marketing:

  • First-party data is collected directly from your digital assets—websites, apps, email platforms, etc. It’s gathered through cookies, log files, and other direct interactions. This data is accurate, permission-based, and ideal for personalization.
  • Second-party data comes from a trusted partner who shares their first-party data. While not self-collected, it often aligns closely with your target audience and remains high-quality.
  • Third-party data is collected by entities that have no direct relationship with your customers. It’s bought or aggregated across various sources and is often less reliable and relevant.

Bottom line: First-party data offers the highest control, accuracy, and ethical transparency—making it the most valuable for long-term strategic marketing.


The Power of First-Party Data in Marketing

Effective marketers and data scientists already understand the goldmine that is first-party data. Here’s how it transforms marketing:

🎯 1. Personalization and Enhanced Customer Experience

By analyzing direct user behavior, purchase history, and engagement patterns, companies can tailor their offerings and content. The result? Better user experiences, increased loyalty, and stronger customer relationships.

📈 2. Precise Targeting and Campaign Efficiency

First-party data provides insight into demographics, interests, and behavioral signals—enabling highly targeted campaigns. This precision minimizes wasted spend and improves performance.

🤖 3. Unlocking Insights with AI

Manually analyzing vast amounts of data is nearly impossible. AI-powered platforms and algorithms can:

  • Detect patterns
  • Provide real-time insights
  • Enable predictive analytics

This means better decisions, faster.

🔍 4. Behavioral and Predictive Analysis

AI can track how customers interact with your brand across platforms, helping you optimize journeys and identify key touchpoints. It can also predict future actions, such as churn or purchase likelihood—so you can act before it’s too late.

🔐 5. Building Trust Through Transparency

Today’s customers are increasingly privacy-conscious. First-party data is collected transparently through direct relationships, building trust and demonstrating respect for user privacy.


Why You Need Your Own Private Data Lake

The advertising world is becoming harder to navigate. Giants like Google, Meta, and Amazon dominate ad spend—controlling over 70% of the digital advertising market in some regions. However, they offer limited access to audience-level data, making campaign optimization a guessing game.

If you want to take back control, it’s time to build your own advertising data lake.

What Is a Private Advertising Data Lake?

It’s a centralized platform where you collect, store, and activate your own first-party data using independent ad-tech tools. Think of it as building your own “walled garden”—but one you fully control.

With a private data lake, you can:

  • Create and manage detailed customer segments
  • Optimize campaigns with real-time data
  • Improve ad targeting accuracy
  • Reduce dependency on third-party platforms

Real-World Impact: Fraport Slovenia’s Success Story

Fraport Slovenia, operator of Aerodrom Ljubljana, is a great example of how to turn first-party data into marketing gold. Using their private data lake, they deliver highly personalized campaigns based on user interests and behavior—reaching the right people, with the right message, at the right time.

The result? Higher efficiency, better performance, and more ROI from every euro spent.


Start Today: Build and Own Your Audience

At iPROM, we specialize in AI-driven, independent advertising technology and have helped leading regional brands future-proof their marketing strategies. Our solution, iPROM Private DMP, empowers companies to collect, manage, and activate their own first-party data.

With it, you can:

  • Build a rich, self-owned audience database
  • Create custom segments for smarter targeting
  • Monetize your data while respecting privacy
  • Future-proof your marketing in a post-cookie world

Conclusion: Data Is the New Oil—Own the Well

The digital decade is shifting the balance of power. Businesses that own and harness their own data will lead, while those relying on external platforms risk falling behind. First-party data, powered by AI, provides the foundation for sustainable, privacy-first, high-performance marketing.

Now is the time to invest in your audience and take control of your digital future.

The question is no longer if—but how soon. Find out how in this video.

Key takeaways:

  1. Data is the new currencyIn the digital age, data has become a valuable asset that drives business strategies and competitiveness. Proprietary, first-party data collected directly from customers is highly valuable for personalized marketing.
  2. AI empowers marketing: By analyzing and extracting insights from large datasets, Artificial Intelligence (AI) facilitates behavioral analysis, predictive analytics, and personalized content, improving marketing effectiveness and customer experiences.
  3. Benefits of first-party dataFirst-party data allows companies to deliver personalized customer experiences, target marketing efforts more accurately, and build trust with customers through transparent data collection practices.
  4. Challenges from big techTech giants like Alphabet, Meta, and Amazon dominate digital advertising, limiting advertisers’ access to audience data and insights on campaign effectiveness.
  5. Invest in a private data lakeTo regain control and effectively target audiences it is crucial to invest in a private advertising data lake that utilizes first-party data. This approach leads to higher ROI and a competitive advantage in the long term.

The article is written by our alumni, Maja Gorjanc from EMBA 14 ZG generation and Žiga Komac from MBA 11 generation.

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